Privacy Policy
Effective Date: November 1, 2025
Last Updated: November 1, 2025
Z3 Education Centre (“Z3”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website z3education.com or interact with our services.
We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
1. Information We Collect
We collect personal information only as necessary to provide and improve our services.
A. Information You Provide Directly
Contact Details: Your name, email address, phone number, and message when you complete forms (e.g., “Contact Us,” “Book a Tour”).
Enrollment Details: Child’s name, grade, subjects of interest, or academic goals provided during inquiries or registration.
Communications: Messages, feedback, and inquiries you send us.
Marketing Preferences: Your consent choices for receiving updates, newsletters, and announcements.
B. Information Collected Automatically
Usage Data: Pages visited, time spent, device type, browser type, and IP address.
Cookies & Analytics: Our website (built on WordPress and Elementor) uses cookies and similar technologies to improve performance and analyze traffic.
2. How We Use Your Information
We use personal information to:
Provide and manage educational services and communication with parents or guardians.
Respond to inquiries and schedule tours or assessments.
Send updates, class information, or marketing materials (only with consent).
Improve website performance, design, and user experience.
Ensure security, prevent fraud, and comply with legal obligations.
We do not sell or rent your personal information.
3. Consent
By submitting forms or contacting Z3 Education Centre, you consent to the collection and use of your information as outlined here.
You can withdraw consent for marketing emails at any time by clicking “unsubscribe” or contacting us directly.
4. Sharing Your Information
We may share information only with trusted third parties that help us operate safely and efficiently, such as:
Website & Hosting: WordPress and Elementor (for design and functionality).
Payment Processing: CPOS (for secure payment transactions).
Analytics & Marketing: Google Analytics, Meta (Facebook/Instagram) tracking pixels, and social media integrations for insights and engagement.
Legal Requirements: When required by law, court order, or government regulation.
All partners are required to maintain privacy protections consistent with Canadian law.
5. Cookies and Tracking Technologies
We use cookies to:
Keep our website functioning properly (essential cookies).
Analyze usage (Google Analytics).
Measure ad performance and engagement (Facebook, Instagram, X/Twitter, YouTube).
You can control or delete cookies through your browser settings. Disabling cookies may affect site functionality.
6. Children’s Privacy
Our website is directed toward parents and guardians.
We do not knowingly collect personal information from children under 13 years old without verifiable parental consent.
If you believe a child has provided personal information without consent, contact us and we will promptly delete it.
7. Data Storage and Security
We store personal information securely using industry-standard safeguards, including access controls and encryption.
Data may be processed in Canada or by trusted providers in other countries (such as the U.S.) under protective agreements compliant with PIPEDA.
While we take all reasonable steps to protect your information, no method of transmission is 100% secure.
8. Data Retention
We retain personal information only as long as necessary to:
Provide services to you and your child,
Meet legal and accounting obligations, and
Resolve disputes or enforce agreements.
When data is no longer required, it is securely deleted or anonymized.
9. Your Rights
You have the right to:
Request access to your personal information.
Correct inaccuracies or update your information.
Withdraw consent to marketing communications at any time.
Request deletion of your data, where permitted by law.
To exercise these rights, please contact us at info@z3education.com or 416-553-2999.
10. Email & SMS Communications (CASL Compliance)
We comply with Canada’s Anti-Spam Legislation (CASL).
We will only send marketing messages with your express or implied consent, and you can unsubscribe at any time.
Service-related messages (like scheduling or billing notices) may still be sent as needed.
11. Links to Other Websites
Our website and social media pages (Facebook, Instagram, YouTube, X/Twitter) may contain links to third-party websites.
We are not responsible for their content, security, or privacy practices.
Please review their privacy policies when visiting those platforms.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect new practices or legal requirements.
The updated version will always be posted on this page with a new “Last Updated” date.
13. Contact Us
If you have questions, concerns, or requests related to privacy or data protection, please contact:
Z3 Education Centre
📍 108-1200 Markham Road, Scarborough, Ontario M1H 3C3
📧 info@z3education.com
📞 416-553-2999
If you are unsatisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
